Cassie Johnson

Client Service Operations Senior Manager | 206.258.5141

How do I help our clients Live a Richer Life®?
As the Client Service Operations Senior Manager, I provide our teams the proactive support, tools, and resources they need to execute flawless experiences for our clients. In addition, I lead innovation panels and partner with our lines of business to help drive creative solutions and develop tactics and strategies to make service delivery more efficient and scalable.

How do I align my time and money with my values and passions to Live a Richer Life®?
I align my time and money with my values by giving to charities with missions dear to my heart, always leaning in to help others, and believing in the greater impact I can make through my work. I prioritize spending quality time with my family, enjoy fishing trips, game nights, and adventures traveling the world scuba diving. These activities enrich my life and allow me to live in alignment with what truly matters to me!